American Furniture Warehouse Reviews

Service was great. Will shop here again.

Luis Andriano 4/28/2021

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Love your furniture

Allen Talbert 4/30/2021

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Jeff Lampkins Was myself man music ficient personal and very nice. He found what I was looking for in a matter 5 minutes

natalie pipersky 4/24/2021

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Service was great. Will shop here again.

Luis Andriano 4/28/2021

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Great customer service

DEENEROO 4/17/2021

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In a era where Covid has flipped the furniture industry upside down. And wait times for furniture are 8-12 weeks at other furniture stores, it was great to walk into American Furniture Warehouse where the showroom was Full of in stock items. I had a wonderful experience from the time I entered the store and was greeted and helped by Jeff L. to the amazing delivery guys who kept informed on their ETA as well as respected my new home. It has been a pleasure doing business with AFW. Great customer Service from beginning all the way through excellent delivery drivers.

Carmen Hill 4/16/2021

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We purchased a great recliner at a fair price and they helped me quickly load it into my vehicle. The whole process was very stress free, they even left us alone to browse without any pushy sales pitch. We'll definitely go back for our next furniture purchase.

Brett Allen 4/16/2021

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First step inside we were greeted well and never pressured from the start. Todd was the man, he help from start to finished and was an honest sales person, straight forward without anything to hide.Todd, was able to be ensure that what we paid for is what we got.I was amazed and very happy for his service and positive attitude. I would recommend anyone looking for a bed set or anything else for the house to stop by here and ask for anyone. Because each sales person was very helpful and never pushing as other places.Thank you Todd for the help.

cdh1962 4/15/2021

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We have been waiting on a new sectional we ordered from another store for 4 months. We just received an email that it has been delayed for two more months (we were told 8 weeks). Out of frustration we decided to see what we could find in stores on the spot. American Furniture Wearhouse had a nice selection and we found just what we needed. They will deliver in two days. I'm so happy and relieved!

TrIsH ReDdInG 4/10/2021

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Great experience.Need to do business here!Have financing and knowledgeable people about your furniture your buying.Very friendly and you can tell they want to earn your business.

Karen Golden 4/10/2021

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Mattress were great & staff was nice

Jazmine Carter 3/26/2021

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We bought a sofa 2 years ago and it's just so comfy. Going back here to buy a new bedroom suite was a no brainer. The staff are helpful and make you feel like family from the moment you walk in to the time you walk out. Their prices speak for themselves. If you are wanting exceptional service and quality furniture go see these people please. You will be happy you did.

Sarah Prevette 3/26/2021

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I searched many places that would sell me one end table and there were not many. If I did find one it was at least $225 and upwards. When I walked in they had a nice selection of all kinds of furniture, they were playing great music, the staff was friendly and helpful. No pushy sales people stalking you etc. When I found the right peice the price was $99. I will come back here for my furniture needs as they are friendly and prices are reasonable. You will not be sorry.

Olivia Payne 3/20/2021

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It was a good experience. Enjoyed browsing through the recliners for a while until husband found what he wanted. No pressure. Teresa very helpful. Could have used more than one person to load the recliner as it was very heavy.

Judy Morris 3/20/2021

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Outstanding products and service for a great price.

Dennis Hines 3/10/2021

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It was pleasure shopping @American Furniture. Eric was very courteous. Also like to thank the manager Jason for being very helpful.Jay Venkat.

venkat gopal 3/8/2021

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We had such an incredible experience today. It was a pleasure to work with Jeff Lampkins. He was fun, knowledgeable and patient.

Stevii Mills 3/1/2021

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Harley was great to work with she is helpful and knowledgeable about the products.

David Lindsay 2/25/2021

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My Salesman Jeff was helpful and courteous. He answered all of my questions and made my shopping experience amazing

Colette Pratt 2/27/2021

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So much to choose from but I found my perfect new coffee table. Brandon helped my friends and I as we measured and discussed needs.A very nice young man carried my table to our car which was a big help. Will come again.

Maureen Alley 2/22/2021

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Great selection of chairs for me to choose from. Thanks to Harley for her help.

RANDY-METAL 1/24/2021

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Brandon was very easy to work with, no pressure but helpful when needed. Did a price match with no questions asked, was able to schedule delivery very quickly. Highly recommended!

Brad Gurley 2/1/2021

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Excellent people and Excellent service!

bishop james a farland 2/2/2021

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Great experience, extremely friendly and professional service. Quick delivery.

Sheryl Ward 2/12/2021

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Great customer service delivered by Brandon!

Amber chewning 2/12/2021

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Our sales person (Mr. Jeff Lampkins) was very helpful, he gave us plenty of time to shop without interruption, however, he remained close by in case we needed him. American Furniture Warehouse had a huge selection of recliners, which is what we were looking to purchase. AFW saved us time and money, it was nice not having to make stops all over town to purchase a recliner. AFW is in the furniture business, not one of these places that has a couple of choices and they have to order in the product. I definitely recommend AFW!

tim moffitt 2/16/2021

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I have a herniated disc and severe arthritis in my lower back and have started to feel pain in my shoulders and neck when sitting for any period of time. Our salesperson, Dan, listened to what I had to say about my problems and spent a lot of his time focusing on chairs and recliners that he felt might help. We found one that has really worked well!

Randy Wisner 2/16/2021

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Have purchased furniture here on several occasions. Excellent choices, great prices and very friendly staff! I highly recommend American Furniture Wearhouse!

Len Camp 1/16/2021

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I just purchased a cabinet and had a great experience! Jim helped me and was very knowledgeable and kind. I would definitely recommend shopping there!

Tammy Hylton 1/8/2021

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Brandon was an excellent sales person. Will shop here again.

Denise Robinson 1/13/2021

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Great selection friendly helpful staff

Cyndi Brewer 1/5/2021

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Great service and quality of furniture throughout the store. I have been shopping here for several years and plan on telling my friends how good and friendly the sales reps are. Thanks for everything!

Brian Grady 12/28/2020

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Jeff was very knowledgeable and helped me find the perfect mattress in no time. Maria made financing quick and easy! I will definitely be shopping here again!

Clifford Bolden 12/26/2020

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Great prices! Staff were all friendly and helpful.

Jim Bell 12/23/2020

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The Gentleman who helped me was super nice and very helpful!!! Highly recommend American Furniture Warehouse!!

Karen Lambeth 12/16/2020

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Great people there especially Harley

brian bennett 12/14/2020

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Jim and Brandon went above and beyond on helping me make a purchase on some Magnolia Manor furniture. I highly recommend going to see them for all your furniture needs. Great job guys!!

Austin Brown 12/9/2020

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Great experience shopping with them. Will definitely visit again on my next furniture purchase.

Kenneth Loftis 12/6/2020

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Great experience shopping with them. Will definitely visit again on my next furniture purchase.

Kenneth Loftis 12/6/2020

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Dan was professional and friendly. No pressure, gave us time to decided what we wanted to do. Will be a return customer.

Raylene Driver Hill 12/5/2020

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Holden was excellent. Will definitely go back for my next purchase!!

Susan Parker 11/30/2020

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Great people and amazing prices. We bought a couch, love seat and chair from the greensboro location and couldn't be happier

william vee 11/28/2020

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Outstanding staff, selection and value! Found the beautiful Ashley furniture Prentice media cabinet we wanted for less than half the retail price. Brandon Murray knocked it out of the park with an additional discount and best-in-class customer service. We’ll definitely be back and highly recommend everyone shop American Warehouse Furniture first.

Janet Bridge 11/28/2020

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Jim was the associate we met. He was very professional and easy to work with. We were happy with the furniture options and the convenience of the entire process as well.

Danielle Truesdale 11/23/2020

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Jeff was great to work with and no high pressure just like working with family. The manager was really nice as well calling on some additional furniture we had questions about. Love the reclining sofa and love seat we purchased. Cannot wait to get it delivered. Thank you Jeff and American Furniture Warehouse team. Worth the visit if you are looking for furniture.

Carol Jones 11/22/2020

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Jim is awesome and has made my experience great each time I came in the store.Thank you Jim for always being so pleasant

Mz Shawnda Drake 11/19/2020

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Salesperson, Patricia Ann, was busy but acknowledged us right away and came back to help. Very nice, knowledgeable and gave her personal testimony about her mattress! We'll purchase here again - great experience!

Shannon Scales 11/18/2020

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Tatum did great! She showed us around and even gave us a great recommendation!

Telvin Walker 11/10/2020

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Great selection of furniture and our salesman, Jim was great!

lil white jellybean 10/18/2020

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Tatum was awesome to work with!! It was a simple and easy process! We found what we liked and got everything squared away quickly! Highly recommend AFW!

Amanda Anderson 10/21/2020

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Super Friendly, extremely helpful, and great quality!Great experience.

C Bundy 10/21/2020

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Dan was very helpful in my looking experience. When I was ready to buy he handled the paperwork smoothly. Delivery is scheduled for Monday only 3 days from purchase to delivery.

Glenn Matthews 10/23/2020

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Huge selection of furniture, found my recliner and then some. Friendly sales staff, no pressure.

bgweddings 10/23/2020

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Very easy and quick transaction. Very pleased, will return!

Melissa Martell 10/25/2020

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Jeff was amazing to work with. I found the best quality furniture at AMERICAN after visiting several other stores. I am so happy I took the chance and stopped. This will definitely be my go to when looking for furniture.

Rashell Wright 10/6/2020

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Love this place have everything

Lorena Martinez 9/8/2020

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Very honest people, believe it or not. Would recommend this place to anybody.

Red Synister 8/18/2020

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We purchased a sofa here and we were not happy with it, as we noticed the pillows flattening and fabric crinkling after just about 2 months.  American Furniture had no issue to replace the sofa for us (we chose a different one entirely).  Holden (the manager) and our sales women, Silvana, both were on top of it, ordered us the new sofa and both had a great attitude during this process.  They really did give us good customer service!  Their delivery staff are pleasant and helpful and have a great attitude as well.  All around, they made a bad situation, a pleasant experience and we are happy for the good customer service they provided to us!

Steph S. 3/26/2020

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You cannot go wrong shopping here. I’ve looked other places and the deals are just too good to pass up. Ask for Dan he was helpful and absolutely wonderful to work with! 👍🏽 I’ll definitely be shopping here for all my furniture needs. Thank you so much!!!! 🌹🌹

anne randall 3/30/2020

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I went there to get a bed for my daughter. They were very helpful. Dan helped me get the best offer that I can afford and he lent me his scooter. Thanks so much american furniture

Linda Woodson 5/16/2020

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I just bought a sectional there after looking at places like Rooms to Go, Ashley Furniture, and other discount furniture stores. Everything at the other places was uncomfortable and overpriced. There were so many good options here it was almost hard pick. The delivery guys are great too. They were in and out of my apartment in 10 minutes. Couldn't be happier with the whole experience.

Keara Grayson 6/4/2020

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I was initially very skeptical of buying furniture from a large showroom, and I imagined the salesmen to be more like used car sales. WAS I WRONG!!! Not only was the furniture beautiful the store was very tidy and clean. The best part of the entire experience was Brandon, he was very helpful and informative. Brandon made the experience very comfortable and believe it or not he made me feel like family. I will only buy furniture from this store from now on. Thank you American Furniture and thank you, Brandon.

Matt May 7/18/2020

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A lady name annie was my salesperson, she was so helpful and kind to my family

Duke Edwards 12/4/2019

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I never leave reviews but O feel like this store deserves it. Their furniture is sooooo beautiful and beyond amazing! You can fit any home style or theme. Best part about it is the prices are very reasonable and the people there are very helpful. 5 stars for me!

Brittany Bartee 1/2/2020

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Neat store and a pleasant shopping experience! They have a wide variety of merchandise and furniture, and I was pleased with the price and quality of my purchase (a solid wood side table.) Trish was friendly but not overbearing and helped me with my purchase. I recommend shopping here for unique pieces for great prices!

Elizabeth Davis 1/8/2020

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Good selection of all types of furniture. Helpful staff. .

Sandi Layell 1/25/2020

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They have beautiful Furniture

Lyle Woods 4/19/2019

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Great salespeople and prices for GOOD QUALITY furniture. Highly recommended over any other furniture store.

Patricia L. Johnson 5/1/2019

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Cool furniture store, awesome selection of furniture, they even have 3 real nice corvettes in the store, how cool is that

Ernest Monaghan, Jr 6/2/2019

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Trish took great care of us and the prices were better than I expected. The Quality of the product is amazing. Very pleasant experience.

Ted Atwell Sr. 9/14/2019

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Great selections of furniture and great employees to help everyone.

Deb7 C 4/15/2019

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Very good buying and delivery experience. Will use them again

Joel Hudson 7/12/2018

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Brandon was fantastic and went the extra mile!

April Riddle 6/5/2018

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Is incredible totally amazing would recommend anyone !!!!!#

Crystal Brown 6/6/2018

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Thank you, Trish you were awesome. This place is great, no pressure shopping for furniture was fun and easy. We will definitely be back again.

Pam Allred 5/24/2018

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I took some friends here to buy a bed and they got a great deal. The salesman is very helpful but not pushy. He didn't have to be with those great prices.

Sandra Parkes 5/23/2018

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Kind, professional, witty, knowledgeable, trustworthy, dependable. Furniture "layaway " experience was manageable and they delivered just in time for my surprise birthday party with out of town family!!

brenda carter 5/16/2018

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Love this place. Great place to shop.

DR. APRIL TAMIKA LANGLEY 5/10/2018

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Unbelievable selection! Very personable, helpful, friendly sales staff..Delivery was right on time, and handled furniture like it was their own! Will go back for future furniture needs!

Matthew White 4/24/2018

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The sales person was so friendly and helpful. My purchase was a simple process as she was very knowledgeable of their furniture. The two guys that delivered my furniture were professional and courteous. I will definitely recommend to others!

Jann Parker 4/2/2018

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Found a beautiful solid wood bedroom set we loved 5 minutes stepping in the door. All the sales people were great. Checking out was easy and the deal was...

William H. 3/31/2018

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We stopped in to American Furniture Warehouse to find a bookshelf for our house. We found the one we wanted, and it was reasonably priced!!! People were very courteous and helpful!!! I would recommend American Furniture Warehouse to anyone looking for good quality furniture at a good price.

Kathy Aldridge 3/19/2018

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Wonderful experience with sales and delivery

Deborah Blake 3/13/2018

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Didn't expect to purchase today however I found an amazing deal on a couch that I couldn't pass up, definitely affordable.

Maria Pierce 3/6/2018

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Great selection of furniture and reasonable prices. Friendly & helpful staff that isn’t pushy.

Kristy Herbert 1/20/2018

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